EASTERN ENDOSCOPY CENTRE
PATIENT EXPERIENCE SURVEY RESULTS 2022
"The professionalism of all staff (Including admin) fostered my complete confidence in getting the best care and treatment experience.”
“I have been coming here since 2003. Doctors, facility, and treatment has always been excellent.”
“Outstanding treatment. Thank you.”
“Very caring and informative”
“Got appointment very quickly and was relieved with my results. Thanks for such good care Dr Gibbons.”
“The staff were lovely. The rooms were clean and fresh and the coffee after the procedure was perfect.”
“Always feel very comfortable walking in and out of this hospital. Very clean, respectful and friendly staff.”
“I felt well informed about all aspects. I felt safe and in good hands.”
“This is my third visit. Treatment is very discreet and professionally done. No embarrassment suffered.”
“Such a handy location with friendly staff and easy carparking.”
“Staff have been excellent, friendly and informative and took the time to explain everything to me.”
“Excellent service at reception/ Nursing staff/ Anaesthetist/ Endoscopist”
"Professional friendly staff."
"I found the staff at this day hospital to be friendly and professional leaving me no concerns about my treatment."
"Easy casual and friendly"
"I felt cared for and was confident that my procedure was done correctly which enabled me to relax. The staff were all very pleasant, efficient, proficient and most of all friendly and soothing to a nervous patient"
"Very happy experience"
"You show genuine care for your patients."
"Well looked after and all things explained well"
"Very easy process, perfect location, great staff, cared for!"
"Prompt efficient service and friendly staff."
"Great facility. Local to me. Better than being admitted to a larger hospital and out in a timely manner"
"Superb care in every way"
"Easy access, friendly and professional staff, no waiting times, overall very pleasant experience!"
"Professional, caring, unrushed, considerate"
"Convenient location and excellent quality of care."
"I have been very impressed. The whole experience has made me feel very comfortable. Thank you."
"Well informed – explained procedure well- friendly – local area- easy parking"
"Awesome team. Great coffee and food"